Facilities and Services
TOKYO Solamachi offers a variety of convenient facilities and services for all our guests to enjoy.
General Information Center
There are two manned information desks in the building. Please feel free to drop by.
Information Counter
We can provide information about the facility, products, meeting places, and calling for lost children.
We are accepting lost property checks.
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For guests with children
TOKYO Solamachi offers a variety of facilities so that guests with children can enjoy themselves without worry.
Baby Room
We have diaper changing beds and nursing rooms available.
The baby room at TOKYO Solamachi has been certified as "Baby Furatto" by the Tokyo Metropolitan Government.
| 1F Block 7 |
3F Block 3 |
4F Block 7 |
6F Block 9 (Solamachi Dining) |
|
|---|---|---|---|---|
Diaper changing station |
○ | ○ | ○ | ○ |
Washbasin |
○ | ○ | ○ | ○ |
Trash |
○ | ○ | ○ | ○ |
For formula preparation only |
○ | ○ | ○ | ○ |
Chair (2-seater) |
○ | ○ | - | ○ |
Private room |
○ | ○ | ○ | ○ |
Baby seat |
- | ○ | - | ○ |
Replacement Sheet |
- | ○ | - | ○ |
microwave oven |
○ | ○ | ○ | ○ |
Shopping cart for babies and toddlers
Available for children from 2 months to 3 years and 0 months old.
This is a shopping cart that returns 100 yen coins.
(Weight limit: seat 20kg, cargo bed 50kg)
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Barrier-free services
TOKYO Solamachi offers a variety of facilities so that even guests with disabilities can enjoy themselves with peace of mind.
Everyone's Toilet
(Wheelchair accessible)
Available on all floors except B3F and 10F.
All toilets are equipped with ostomate facilities.*Excluding the women's restroom on 1F Block 7 and the public restroom on 4F Block 7.
You can check the availability of some of the public toilets here.
Wheelchair Rental
Wheelchairs are available for rental at the following locations:
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*When borrowing, we ask that you show identification and fill out a rental receipt to confirm the return.
*Electric wheelchairs can be charged. Please inquire at the information desk mentioned above.
Disabled
Parking space for customers
Located on B1F and P3F to P6F.
Information regarding parking for welfare vehicles
Welfare vehicles (lift-equipped wagons) with a vehicle height of over 2.1m,
TOKYO SKYTREE TOWN parking lots (multi-storey and underground) will not be available.
Please contact TOKYO SKYTREE Center.
TOKYO SKYTREE Center: 0570-55-0634
Business hours: 10:00-18:00 every day
Baggage related services
We offer coin lockers and luggage storage services, so you can enjoy TOKYO Solamachi without having to carry anything.
We also offer a delivery service to send your luggage to your home or other address.
Coin lockers
There are coin lockers located throughout the building.
Extra large: 1,000 yen
Large size: 800 yen
Medium size: 600 yen
Small size: 500 yen
Extra small size: 300 yen
You can check the location and availability of coin lockers here.
(With some exceptions)
*Due to the search system, extremely small sizes are included in the small size category.
Refrigerated Locker
We have coin-operated lockers where you can store items that need to be kept refrigerated.
| Fee | 100円 |
|---|---|
| Location |
Luggage storage/luggage delivery
We offer luggage delivery to your accommodation and other locations, as well as a luggage storage service for a fee.
| Location |
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Cache Service
We have bank ATMs, cash dispensers and currency exchange facilities.
Location
|
Resona Bank Higashishin(Tokyo Higashi Shinkin Bank) |
|
|---|---|
| Seven Bank | |
| Mizuho Bank |
*One of the two ATMs at No. 9 on the 4th Block is for overseas-issued cards only. |
| Currency Exchange*We offer foreign currency exchange into yen. |
Duty-free service
At TOKYO SKYTREE TOWN, you can use the tax-free procedure at each store where you make a purchase.
Customers wishing to use the tax-free service should complete the procedure at a store displaying the tax-free mark.
※There is no tax-free counter.
※The tax-free procedure varies depending on the shop. Please ask each shop for details.
TOKYO SKYTREE TOWN
Free Wi-Fi Information
Photo booth
You can take ID photos for your resume, passport, etc.
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electronic telescope
You can enjoy the spectacular view from about 150 meters above ground.
